Track Your Order

Once your order has shipped, you will receive a shipping confirmation email from Baztien containing your tracking number.

This page explains how to locate your tracking information, monitor your shipment, and what to do if you encounter delivery issues.

How to Track Your Order

Tracking your order is simple:

  1. Check your inbox for a shipping confirmation email from Baztien.

  2. Locate the tracking number included in the email.

  3. Visit 17TRACK and enter your tracking number to view the latest shipment updates.

If you cannot find the shipping confirmation email, please check your spam, junk, or promotions folder.

What Is 17TRACK?

17TRACK is a free package tracking platform that supports hundreds of shipping carriers worldwide.

You do not need to create an account. Simply enter your tracking number to view the current shipping status and delivery progress of your package.

Visit:

https://www.17track.net

Tracking Timeline

Days 1–3: Order Processing

After your order is placed:

  • Payment is verified

  • Your order is prepared and packed

  • The shipment is handed over to the carrier

Once the package ships, you will receive a shipping confirmation email containing your tracking number.

Please note that tracking information may take up to 24–48 hours to appear after the tracking number is generated.

Days 4–10: In Transit

Your package is moving through the carrier's network.

During this period, you can monitor shipping progress using 17TRACK.

Typical shipping estimates:

  • Processing Time: 1–3 business days

  • Transit Time: 5–7 business days

  • Estimated Total Delivery Time: 6–10 business days

Delivered

Once the carrier marks the shipment as delivered, the tracking page will display a "Delivered" status.

If you are not available at the time of delivery, please check:

  • Front porch

  • Mailbox

  • Side entrance

  • Building mailroom

  • Reception desk

  • Neighbors or household members

I Didn't Receive a Tracking Email

Before contacting us, please check the following:

  • Your spam or junk folder

  • The email address used when placing the order

  • Whether 1–3 business days have passed since the order was placed

If more than 3 business days have passed and you still have not received tracking information, contact us and we will be happy to assist.

Email: support@baztien.com

My Tracking Hasn't Updated for Several Days

Tracking activity occasionally pauses during transit, especially:

  • During weekends

  • During holidays

  • During peak shipping periods

A temporary lack of updates does not necessarily indicate a problem.

If your tracking information has not updated for more than 5 business days, please contact our support team with your order number.

Email: support@baztien.com

My Tracking Shows "Delivered," But I Haven't Received My Package

Before contacting us, please:

  1. Check around your delivery location.

  2. Ask neighbors, family members, or building management.

  3. Wait up to 24 hours, as carriers occasionally mark packages delivered before final drop-off.

If the package still cannot be located:

  1. Contact the carrier directly and request an investigation.

  2. Obtain a case or claim reference number.

  3. Contact us with your order number and carrier case reference.

We may require carrier confirmation before issuing a replacement or refund for packages marked as delivered.

Order Processing & Delivery Estimates

For quick reference:

Stage Estimated Time
Order Processing 1–3 Business Days
Shipping Transit 5–7 Business Days
Total Delivery Time 6–10 Business Days

Orders placed before 2:00 PM Mountain Time (MT) on business days are typically processed the same day.

Orders placed after 2:00 PM MT, on weekends, or on U.S. federal holidays will begin processing on the next business day.

For additional shipping information, please review our Shipping Policy.

Need Additional Assistance?

Our customer support team is happy to help.

To receive faster assistance, please include your order number when contacting us.

Email: support@baztien.com

Response Time: Within 1 business day, Monday through Friday.

Company Information

Brand: Baztien

Company: Starlight Silo LLC

Address:
1500 N Grant St #10505
Denver, CO 80203
United States

Email: support@baztien.com